Before you order your products, please ensure you have entered the correct style, colour and sizes etc for your requirements..
Our products have all the information you require to correctly select sizes and colours on the products page. For how to size a t shirt and other garments, click here
Returning Faulty Goods
All our products are 100% guaranteed so there is no charge to return faulty goods, however..
Goods will only be replaced with the same Style / Colour / Size as originally ordered, otherwise the administration fee applies
Returning wrongly ordered goods
There is a $25.00 administration fee to replace products returned, plus the cost of the courier back to you.
The $25.00 admin fee is to cover the cost to us of the following ..
Manually re-processing the order and creating credit notes etc.
The cost of adjusting stock records and returning the garments to stock
There is is NO CHARGE if you decide to keep the goods
There is NO CHARGE if the goods are returned to us for for screen printing or embroidery.
If you wish we can email you a courier ticket to attach to the box, simply email us when this is ready and we will have it collected. This cost is $ 8.00 North Island and $12.00 South Island